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Privacy Policy

Last Updated: December 2024

1. Introduction

ECT Laboratory ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website ectlaboratory.com or use our services.

We are a gaming industry compliance testing laboratory based in Georgia, providing testing, certification, cybersecurity audits, and forensic investigations for casinos and iGaming operators.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, company name, job title
  • Business Information: Company details, industry sector, project requirements
  • Communication Records: Correspondence, inquiries, and support requests
  • Technical Information: IP address, browser type, device information, website usage data

2.2 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through our cookie consent banner.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing and improving our testing and certification services
  • Responding to inquiries and providing customer support
  • Processing service requests and managing client relationships
  • Sending important updates about our services and industry developments
  • Analyzing website usage to improve user experience
  • Complying with legal and regulatory requirements
  • Protecting against fraud and ensuring security

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Legitimate Interest: Providing business services and maintaining client relationships
  • Contract Performance: Fulfilling service agreements and contractual obligations
  • Consent: Marketing communications and non-essential cookies
  • Legal Obligation: Compliance with regulatory requirements

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: Trusted partners who assist in delivering our services
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers, acquisitions, or asset sales
  • Consent: When you have given explicit consent

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our security measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication systems
  • Staff training on data protection practices
  • Incident response procedures

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Typical retention periods include:

  • Client Data: Duration of business relationship plus 7 years for legal compliance
  • Marketing Data: Until consent is withdrawn or 3 years of inactivity
  • Website Analytics: 26 months maximum

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date.

10. Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

11. Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the relevant supervisory authority:

  • Georgia: Personal Data Protection Service of Georgia

This Privacy Policy is effective as of December 2024 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.