Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By accessing and using the ECT Laboratory website (ectlaboratory.com) and our services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Company Information

ECT Laboratory is a gaming industry compliance testing laboratory based in Georgia, providing testing, certification, cybersecurity audits, and forensic investigations for casinos and iGaming operators.

• Address: Georgia, Tbilisi
• Phone: +995 322 123 456
• Email: [email protected]
• Website: ectlaboratory.com

3. Services Description

ECT Laboratory provides the following services:

• Cybersecurity Testing: Comprehensive security assessments and vulnerability testing
• Land-based Operations Testing: Gaming device and system compliance testing
• Online Gaming Testing: iGaming platform and software compliance verification
• Inspection & Forensic Services: Technical investigations and evidence analysis
• Systems Testing: Casino management and accounting system validation
• Certification Services: Regulatory compliance certification and documentation

4. User Responsibilities

4.1 Acceptable Use

You agree to use our website and services only for lawful purposes and in accordance with these Terms of Service. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit or procure the sending of any advertising or promotional material without our prior written consent
• Impersonate or attempt to impersonate ECT Laboratory or any employee, representative, or affiliate
• Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website
• Use any manual or automated system to access the website for any purpose other than personal use
• Introduce any viruses, trojans, worms, logic bombs, or other malicious or technologically harmful material

5. Service Terms

5.1 Service Availability

We strive to provide continuous service availability but cannot guarantee uninterrupted access. We reserve the right to:

• Modify or discontinue services with reasonable notice
• Perform maintenance that may temporarily affect service availability
• Suspend services for security or legal compliance reasons

5.2 Service Quality

Our services are provided in accordance with:

• ISO/IEC 17020 accreditation standards
• Industry best practices and methodologies
• Applicable regulatory requirements
• Professional standards of care

6. Intellectual Property Rights

6.1 Our Intellectual Property

The website and its original content, features, and functionality are owned by ECT Laboratory and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain ownership of any content you submit to us. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, modify, and distribute such content for the purpose of providing our services.

7. Payment Terms

7.1 Fees and Payment

Service fees are as specified in individual service agreements or quotes. Payment terms include:

• Payment due dates as specified in service agreements
• Accepted payment methods (bank transfer, credit card, etc.)
• Late payment fees as applicable
• Refund policies as specified in individual agreements

8. Confidentiality

We understand the sensitive nature of our clients' information and maintain strict confidentiality standards:

• All client information is treated as confidential
• We implement appropriate security measures to protect confidential information
• Confidential information is not disclosed to third parties without consent
• Our staff are bound by confidentiality agreements

9. Limitation of Liability

To the maximum extent permitted by law:

• ECT Laboratory shall not be liable for any indirect, incidental, special, consequential, or punitive damages
• Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim
• We are not liable for any loss or damage resulting from your use of our services
• We are not responsible for decisions made based on our testing results or reports

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: [email protected]
• Phone: +995 599 60 72 74
• Address: Grigol Lortkipanidze Str. 81a, Tbilisi, Georgia
• General Inquiries: [email protected]

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

These Terms of Service are effective as of December 2024 and will remain in effect until modified or terminated in accordance with the provisions herein.